Terms & Conditions

Returns

Unless otherwise specified, all products may be returned within 30 days of purchase. In the event of a defective product or our error, shipping costs will be refunded. All other returns will receive a refund for the purchase price only less any shipping fee. Customer is responsible for return shipping costs. Products must be returned in new condition with all packaging and accessories. When returning items, please pack them carefully. Returned items received damaged due to improper packing may be subject to a restocking charge. If you need a refund or any additional assistance, please contact us for instructions. 

Returns and/or warranty service outside the 30 day window may be possible through the manufacturer on defective products. Please contact the manufacturer for assistance.

Media Return Policy

Defective media (CDs, DVDs, software, etc) may be exchanged for the same title only. Opened media items are not eligible for refund.